Broker Back Office Server Recovery

Services Involved	Impacts	Response
Services include: Apache Tomcat Services	During Off-Trading and Trading Hours: - No trading suspension considerations are necessary. The functionality provided is not required for Trading. - IB users will not be able to use utility for administrative functions specific to Brokerplex trades. - CHX Operations staff will not be able to generate BBO Reports.	- Notify Help Desk to notify all Broker Back Office users affected. - Do not notify EXECUTIVE. - Ask users to access hot backup node, either in CH2 or NY4 data center until affected server is reactivated and confirmed healthy. - Notify Tech Services to identify cause and resolution.

Services Involved

Impacts

Response

Services include:

Apache Tomcat Services

During Off-Trading and Trading Hours:

- No trading suspension considerations are necessary. The functionality provided is not required for Trading.

- IB users will not be able to use utility for administrative functions specific to Brokerplex trades.

- CHX Operations staff will not be able to generate BBO Reports.

- Notify Help Desk to notify all Broker Back Office users affected.

- Do not notify EXECUTIVE.

- Ask users to access hot backup node, either in CH2 or NY4 data center until affected server is reactivated and confirmed healthy.

- Notify Tech Services to identify cause and resolution.